Privacy Policy

Last Updated: May 1, 2026

1. Introduction

iYoza ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise handle your information in connection with our mobile application and website.

2. Information We Collect

We collect information you provide directly to us, including:

• Account Information: Name, email address, phone number, delivery address
• Location Data: GPS coordinates for pickup and delivery locations
• Service Preferences: Laundry service selections and preferences
• Payment Information: Payment method details (processed securely)
• Device Information: Device type, OS, app version
• Usage Data: How you interact with our app and services

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our laundry services
• Process orders and payments
• Send service notifications and updates
• Communicate with you about your orders
• Personalize your experience
• Prevent fraud and ensure security
• Comply with legal obligations
• Analyze service usage and improve our platform

4. Data Security

We implement industry-standard security measures including encryption, secure servers, and access controls to protect your personal information from unauthorized access, alteration, and disclosure. However, no method of transmission over the internet is 100% secure.

5. Third-Party Services

We use third-party services to provide our functionality:

• Firebase: For push notifications and real-time messaging
• Google Maps: For location services and route optimization
• Payment Processors: For secure payment processing
• Analytics Services: For understanding app usage patterns

These third parties have their own privacy policies and are responsible for their handling of your data.

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Opt-out of promotional communications
• Request information about data sharing

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. You can request deletion of your account and associated data at any time.

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware of such collection, we will delete the information immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date.

10. Contact Us

© 2026 iYoza. All rights reserved.